Privacy Policy

Town & Country Realty Massachusetts LLC
Effective date: October 22, 2026

Town & Country Realty Massachusetts LLC ("Town & Country Realty," "we," "us" or "our") is a licensed Massachusetts real estate brokerage located at 1 Snow Rd. Suite 1A, Marshfield, MA 02050. This Privacy Policy explains what information we collect through mytownandcountryrealty.com (the "Site"), and through our phone calls, text messages and emails with you, as well as how we use it, who we share it with and the choices you have.

By using the Site or contacting us, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

Information you give us. When you fill out a form, request a home value, sign up for listing alerts, create a property search account, or call, text or email us, we may collect:

Your name, email address, phone number and mailing address
The address of a property you own, want to sell or are interested in
Your home search preferences, saved searches and favorite listings
Your timeline, price range and other details you choose to share about your plans
Anything you write in a message to us

Information collected automatically. When you visit the Site, our systems and the tools we use may collect:

Your IP address, browser type, device type and general location
The pages and listings you view, the searches you run and how long you stay
The website or ad that brought you to the Site
Information stored in cookies and similar technologies (see Section 6)

Information from other sources. We may receive information about you from:

Real estate websites and portals, such as Zillow, when you ask to be contacted about a property or agent
MLS Property Information Network (MLS PIN) and public records, for property details
People who refer you to us, such as past clients, other agents or professionals, with your permission

We do not ask for and do not want sensitive information such as Social Security numbers, bank account numbers or health information through the Site. Please do not send that kind of information through our website forms.

2. How We Use Your Information

We use your information to:

Respond to your questions and requests
Provide real estate services, including home valuations, property searches, showings, listing services and transaction support
Send you listings, market updates and information you asked for
Schedule appointments and send reminders
Keep records required by Massachusetts law and our professional standards
Improve the Site and understand which marketing works
Protect the Site, prevent fraud and spam, and comply with the law

We do not use information about race, color, religion, sex, disability, familial status, national origin or any other characteristic protected by fair housing law to decide which properties to show you or how to market to you.

3. Text Messages and Phone Calls

If you check the box agreeing to receive text messages, we may send you texts about your real estate inquiry, property updates, market information and appointment reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Agreeing to receive texts or calls is never a condition of any purchase or service.

Mobile phone numbers and text message opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

See our Messaging Terms for full details.

4. Email

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or by contacting us. We will still send emails directly about an active transaction or a request you made.

5. How We Share Your Information

We do not sell your personal information. We share information only as described below.

Service providers. Companies that help us run our business, such as our website and CRM provider (Real Estate Web Solutions, LLC, which provides our realOMS platform), email and texting services, transaction management software and cloud storage. They may use your information only to provide services to us.
Parties to your transaction. If you work with us on a purchase, sale or rental, we share the information needed to complete it with the other parties and their agents, lenders, attorneys, closing agents, inspectors, appraisers and similar professionals.
MLS and listing services. If you list a property with us, listing information is shared with MLS PIN and the websites that display MLS listings.
Referrals. If we refer you to another real estate professional, we will ask your permission before sharing your information with them.
Legal reasons. When the law requires it, to respond to a court order or government request, or to protect the rights, safety and property of you, us or others.
Business changes. If our brokerage is merged, sold or reorganized, your information may be transferred as part of that change, subject to this Privacy Policy.

6. Cookies, Advertising and Website Tools

The Site uses cookies and similar technologies to make it work, remember your searches and preferences, and measure our advertising. The Site uses these third-party tools, which may set their own cookies:

Google Ads. Helps us see whether our ads lead to inquiries and may be used to show our ads to people who have visited the Site. You can control Google ad personalization at adssettings.google.com.
UserWay. An accessibility tool that lets visitors adjust how the Site displays.
Elfsight. Displays content such as reviews on the Site.
Form security tools. Help block spam and automated form submissions.

Most browsers let you block or delete cookies. If you do, some parts of the Site, such as saved searches, may not work properly.

The Site does not currently respond to browser "Do Not Track" signals.

7. How We Protect Your Information

We take reasonable administrative, technical and physical steps to protect personal information, consistent with Massachusetts data security regulations (201 CMR 17.00). These include unique logins for each person with access, limiting access to people who need it, and requiring our service providers to protect your information. No website or system is completely secure, so we cannot guarantee absolute security. If a security breach affects your personal information, we will notify you as Massachusetts law requires.

8. How Long We Keep Information

We keep personal information as long as needed to provide our services, keep records required by Massachusetts law and real estate regulations, resolve disputes and enforce our agreements. When we no longer need it, we delete it or store it securely.

9. Your Choices

You can contact us at any time to:

Ask what personal information we have about you
Correct information that is wrong
Ask us to delete your information, unless we must keep it for legal or recordkeeping reasons
Stop texts (reply STOP), emails (click unsubscribe) or calls (tell us)

We will respond within a reasonable time. We may need to confirm your identity before acting on a request.

10. Children's Privacy

The Site is meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

11. Links to Other Websites

The Site may link to other websites, such as Zillow, MLS listing pages, lenders or town offices. We are not responsible for their privacy practices. Please read their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. If we make a significant change, we will post a notice on the Site.

13. Contact Us

Town & Country Realty Massachusetts LLC
Janet Gillis, Broker/Owner
1 Snow Rd. Suite 1A, Marshfield, MA 02050
Phone: 339-933-0932
Email: JanetGillisMyRealtor@gmail.com

Town & Country Realty Massachusetts LLC is a licensed real estate broker in the Commonwealth of Massachusetts. Equal Housing Opportunity.